Frequently Asked Questions


Q: Are there any luggage/weight restrictions?
During the reservation process, passengers will be asked for their approximate weight and amount of luggage (number of bags & total weight). For safety reasons, the amount of luggage is limited and cannot exceed pre-determined limits. For example: our aircraft can accommodate three to four passengers with very little luggage or two to three golfers with full golfing equipment. 

Q: Are there any weather considerations when planning a flight with Rockford Business Air?
Your safety is our #1 priority and concern. If weather conditions are questionable, we will initiate contact with our passengers to prompt them to make appropriate alternative arrangements PRIOR to the scheduled flight.

Q: How does Rockford Business Air calculate its rates for services?
Although rates are quoted in hours, customers are charged by the minute. Billable minutes begin the moment the pilot starts the engine and ends when the pilot extinguishes the engine at your destination airport. Hourly rates begin at $395 per hour of flight time and can go as low as $325 per hour of flight time for frequent travelers who wish to take advantage of discounted block package deals. Depending on the airports used, a "Ramp Fee" may be imposed. If you choose an airport which requires a Ramp Fee, our agents will inform you of this when you are given your flight quote (1 out of 15 airports requires a Ramp Fee). 

Q: How many passengers are allowed?
Each aircraft can accommodate up to at least 3 passengers with no increase in fare. Clients must disclose the number and names of passengers upon making the reservation. Please note that the amount of baggage is restricted. 

Q: Is there a fee for waiting time?
You are granted one free hour of waiting time upon request. This is an excellent service for business travelers who are flying in for a short client meeting. After the complimentary first hour, every hour thereafter is $45.00. 

Q: What is the benefit of purchasing "Waiting Time" instead of re-ordering another Rockford Business Air aircraft to pick me up for my return flight?
A: If you are flying to a destination for a short period of time (i.e. for a business meeting), it is very beneficial to you to utilize the "Wait Time" service.  By reserving your Aircraft at your location with the "Wait Time" service, you are preventing it from being immediately dispatched to another site and client.  Most importantly, it means that your aircraft will be waiting and ready for you the moment that you need it.   If you bypass the "Wait Time" service and attempt to re-order an aircraft to return you back to your original location, there may be scheduling conflicts which could require a significant wait time.  Particularly if your location is in the outskirts of the Rockford Business Air's service zone, your wait may be quite long. Rockford Business Air gives customers one hour of free wait time upon request.  Every hour thereafter is $45.  

Q: What methods of payment do you accept & when am I expected to pay?
Rockford Business Air accepts Visa, Mastercard, American Express, Traveler's Checks, and Personal Checks. Cash will only be accepted if the client has exact change. Pilots do not have the ability to carry change with them. Full payment is due upon the completion of your flight.

Q: I frequently travel within the Midwest for hunting. Are there special considerations to transport fire-arms?
Passengers are allowed to bring fire-arms on board Rockford Business Air aircraft.  However, all transported fire-arms must be fully enclosed in a lockable case and presented to the pilot for inspection PRIOR to boarding the aircraft.  For safety reasons, the transport of any hazardous materials is not allowed (for example: ammunition, propane tanks, explosives, fireworks, gasoline, etc.). 

Q: What kind of credentials will my pilot have?
Rockford Business Air Pilots are qualified under the highest aviation industry standards and hold many years of aviation experience. Like all commercial pilots, they are obligated to not only to pass very rigorous FAA practical and theoretical examinations but are also required to be checked periodically. All pilots are required to have a minimum of 1,200 hours of flying time before they may apply for a pilot's position. Pilots have a minimum of 10 years of aviation experience with an average of 15 years., plus all pilots have over 10,000 hours of flying expierence. Rockford Business Air is a FAA FAR Part 135 certificate holder.